These Terms of Service (the “Agreement”) are an agreement between Unique Web Design Inc. (“us”, “our”, or the “Company”) and you (“Customer” or “Client” or “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the products and services made available by Unique Web Design Inc. and of the uniquewebdevelopment.com website (collectively, the “Services”). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.
Additional Policies and Agreements
Use of the Services is also governed by the following policies, which are incorporated by reference. By using the Services, you also agree to the terms of the following policies.
Additional terms may also apply to certain Services, and are incorporated by reference herein as applicable.
Billing and Payment Information
Unless otherwise provided, you agree that until and unless you notify us of your desire to cancel the Services, you will be billed on an automatically recurring basis to prevent any disruption to your Services, using your credit card or other billing information on file with us.
All invoices must be paid within thirty (30) days of the invoice due date. Any invoice that is outstanding for more than thirty (30) days may result in the suspension or termination of any or all Services. Access to your account, website, and/or data will not be restored until payment has been received. If you fail to pay the fees as specified herein, Company may suspend or terminate your account and pursue the collection costs incurred by Company, including without limitation, any arbitration and legal fees, and reasonable attorneys’ fees. Company will not activate new orders or services for customers who have an outstanding balance on their account.
Cancellations of Ongoing Services
Ongoing services include, but are not limited to, website hosting, domains, email services, third-party services, SSL certificates, search engine optimization, and pay per click management.
You may terminate or cancel the Services by giving Company written notice via the cancellation form(s) provided. All cancellations require a fourteen (14) day notice.
In such event: (i) you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation and (ii) Company may, in our sole discretion, refund all pre-paid fees for the full months remaining after the effectiveness of such cancellation (i.e. no partial month fees shall be refunded) less any setup fees, applicable taxes and any discount applied for prepayment, provided that you are not in breach of this Agreement.
Once we receive your cancellation form and have confirmed all necessary information with you via email, we will inform you in writing (typically email) that your account has been canceled. You should immediately receive an automatic email stating that “Your cancellation request has been received” Company will confirm your request and process your cancellation shortly thereafter. If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation form, please contact us immediately via phone at: 604-285-9595.
We require all cancellations to be done through the online form in order to (a) confirm your identity, (b) confirm in writing that you are prepared for all of your files and emails to be removed, and (c) document the request. This process aims to reduce the likelihood of mistakes, fraudulent/malicious requests, and to ensure that you are aware that your files, emails, and account may be removed immediately and permanently after a cancellation request is processed.
Company may terminate your access to the Services, in whole or in part, without notice in the event that: (i) you fail to pay any fees due; (ii) you violate this Agreement; (iii) your conduct may harm Company or others or cause Company or others to incur liability, as determined by Company in our sole discretion; or (iv) as otherwise specified in this Agreement. In such event, Company shall not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, Company may charge you for all fees due for the Services for the remaining portion of the then current term.
UPON TERMINATION OF THE SERVICES FOR ANY REASON, USER CONTENT, USER WEBSITES, AND OTHER DATA WILL BE DELETED.
Unique Web Design Inc. shall not be responsible for any damages your business may suffer. Company makes no warranties of any kind, expressed or implied for the Services. Company disclaims any warranty of merchantability or fitness for a particular purpose, including loss of data resulting from delays, delivery failures, wrong deliveries, and any and all service interruptions caused by Company or our employees.